African Cybersecurity Research Report 2020

KnowBe4 Africa Cybersecurity Research Report 2020

The 2020 KnowBe4 African Cybersecurity Research Report surveyed over 880 people from South Africa, Kenya, Nigeria, Ghana, Egypt, Morocco, Mauritius and Botswana.
The COVID-19 pandemic has fundamentally changed how people live, work and approach security, with 50% of respondents continuing to work from home.

There have been some significant shifts in awareness from our 2019 report, presumably due to the changes in work and life behaviour introduced by the global pandemic, but there remained areas of weakness that should be addressed in order to ensure that people remain and become aware of the ongoing threats associated with cybercrime. Respondents were surveyed on cybercrime topics such as ransomware, phishing, malware and authentication, as well as the impact of the pandemic on their work-life balance.

The research found that Africans are largely unprepared for cyber threats.

  • Twenty-four percent of the respondents indicated that they were affected by cybercrime while working from home.
  • Sixty-seven percent of those surveyed use their smartphones on a regular basis for both payments and mobile banking.
  • The number of people concerned about cybercrime has risen to 48% (from 38% in 2019).

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