Wouldn't it be great if your users had a way to "roll back time" when they forgot to think before they click on a bad link
Now they can!

KnowBe4 is excited to announce Second Chance, a brand-new security tool for Outlook and Office 365 email clients that you can download and deploy at no cost. Second Chance enables your user to make a smarter security decision by giving them a way to back out of that click.

Second Chance takes an intelligent look at the clicked URL in email, and asks your user if they are sure they want to do this, in case they clicked on a potentially unsafe or an unknown website.

With the URL Unwinding feature, shortened and re-written links gives users the original link and the location the link will take them. It even prompts your user when they click on a Punycode link! 

You might ask: "What happens if my user continues or aborts their action?" If they choose to abort their action, the prompt will be closed, and the URL will not be opened. If they choose to continue, their browser will navigate to the URL they clicked on.

Here's how it works:

  • Checks links originated in email messages, including attached Office Documents and PDFs
  • Set the message your user gets after clicking a URL
  • Set "No Prompt" domains
  • Install it standard, command-line or GPO
  • Get reporting data on what URL users chose to abort or continue to share with management


Second Chance could one day be the difference between a ransomware infection and a free weekend. Give it a try! 


Requirements: Windows 7 (32 or 64 bit) and higher, all installed versions of Outlook 2010 and higher, .NET 4.0 or newer. Office 365 web interface if the end user is using Internet Explorer 11 on Windows 7 or higher. Windows 10 (32 or 64 bit) and higher, all installed versions of Outlook 2013 and higher, .NET 4.5.1 or newer.

About KnowBe4

KnowBe4 is the world's largest integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.

Sign up for your Free Tool